Are we on the same wavelength?
Back in my old language teaching days, one of the guiding beliefs was that communication had not occured unless the message sent had been received and understood. So often it can be taken for granted that just because something has been said that desired action automatically follows. It's a fallacy. Your message may get heard but may not have been really listened to much less acted upon. I'm interested in the process of how messages are transmitted and how best to avoid interference on our signals so that the point we want to get across is not distorted. There will be more of that in future but for this post I would like to focus on highlighting the subject matter of the communication. One of my former bosses, who had to manage several staff across literally dozens of disciplines, taught me a technique which he insisted I use and which many years later I still find effective. When I would approach him for advice on dealing with a particular aspect of my ...