For a while, we had been on the look-out for a small plaster bust of Charles Dickens to sit alongside our collection of his works. A finishing touch.
We spotted one on the online shop for the Charles Dickens Museum in London and duly made the purchase.
It arrived quickly and was securely wrapped. We are very pleased.
What was a surprise was to find inside the package a hand-written thank you. Not a printed invoice or payment slip, a simple:
"Thank you for purchasing your item from our online shop. We appreciate your support. Kind regards, Charles Dickens Team."
A nice little twist in these hard times. A personal touch that's so missing these days. Must send for some notelets.
Now where's that fountain pen?