Posts

What to do about Apathy in the workplace

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Browsing the pages of Management Issues recently I came across an old but still relevant post from Max McKeown entitled, A is for Apathy . You can access it here . It's worth a read and it prompted the following thoughts: Someone once defined the opposite of love, not as hate but as apathy or indifference.  Apathy is a "state". In my view many working practices create conditions in which apathy can take hold, sometimes contrary to the best intentions of those in charge. Think of those stories we hear more and more of where adults are  treated like children, told that they can't do this and that. The stories depict a world of control and creativity curtailed.  Come to think of it, why would we want such a world for our children either? High control workplaces may be appropriate in some sectors but in others may have more to do with a culture of low trust. Low trust environments may mean people learn to leave their creative selves at home and switch off their ingenu...

Gravitational pull

At a working lunch today, we discussed motivation and engagement. We also discussed the role of environment. In so many areas of life WHERE we do what we do exerts a strong influence. My fellow luncher referred to this as the gravitational pull of the organisation. It takes a great deal of energy to get free from its hold. Yet if the organisational gravity is positive and value-rich it can help nourish motivation and engagement. If the plant is nourished in that way then it should grow tall and strong - high engagement. An over emphasis on control of performance produces a different kind of gravitational pull - One that is harder to break free from and less likely to encourage flourishing. A phrase of Steven Covey's comes to mind when he said that this is a bit like pulling up the plant to see how the roots are doing. Although middlefocus is concerned to help people be resourceful in workplace squeeze situations, I am also mindful of the 100s of companies that are great places...

Doorways

Today differs from most other Mondays I have had over these past 25 years. I've taken a severance package from work and enter the world of freelance, turning my hobby into something more enterprising. I'm taking a new direction. Leaving work and especially my colleagues was an emotional transition. I had timed it to coincide with a significant birthday and I had wanted to leave with a message to people I had worked closely with over the years. Here's what I wrote: Hi there! - You will have heard the saying that one door never shuts but another opens. That happens for me today when after close on 25 years I leave our organisation, closing this book and opening another. One of my favourite actors is Alan Alda. He played Hawkeye Pierce in the television series M*A*S*H* and said this about doorways: “Deep in our hearts we know that the best things said come last. People will talk for hours saying nothing much and then linger at the door with words that come...

Carrick-a-Rede: Rock in the road

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The Carrick-a-Rede rope bridge is a popular visitor attraction on our Causeway coastline. It is now open all year round as its steel ropes mean that it is much more secure than the previous temporary version. Nonetheless for some  who make the journey across its planks it represents a personal victory. Those who, for example, are challenged by heights and choose to cross have two victories. The journey over leads to some fantastic views but with nowhere else to go there remains the journey back. As the rope bridge sways gently with the crossing it brings to mind a list of balancing acts: Public - Private / Control - Trust / Relaxed - Restricted / In - Out / On - Off / For - Against. Carrick-a-Rede can be translated from Gaelic as Rock in the Road. You know how it is with rocks in the road. If you stumble onto one you can easily lose your balance. The steel-roped bridge on the Causeway coast is an effective way of dealing with its Carrick-a-Rede. What can we hold ...

Engagement - What's in a word?

Following up the last post on Leadership, I have used the same What's in a word? technique to explore the theme of employee engagement. Here goes: E : Whether Employee or Employer , both have Expectations N : Certainly both employer and employee have Needs that must be met G : This can be for Goals and for the truly engaged might mean Going the extra mile A : Might have to do with Action or Aspiration but here I want to use the term Attitude G : An employee may want a career plan. They will want to Grow that career E : Another E. Engaged people seem to get Enjoyment from their work M : Might have to do with Mission or Making a Difference , think Magnificent ! E : Another one? Good job we have terms like Enthusiasm ; how about Empowerment ? N : This letter could be for Nurture but could be for No Problem! T : This obviously must cover Training for the role. And when good at it, go for Trust .